The Quality Collapse: How Forest River Out Recalled Ford

Part 4 of 6 · The RV Buyer Betrayal

By Mike Wojciak, Founder of FixMyRV.ai

In the entire decade from 2015 to 2024, no automaker in America issued more recalls than Forest River. Not Ford. Not General Motors. Not Stellantis. A company that most Americans have never heard of, that makes vehicles you only see on the interstate, recalled its own products five hundred and five times. Ford did it four hundred and fifty eight times. Chrysler did it three hundred and eighty six times. And here is the part that should make your stomach drop: nearly half of those Forest River recalls were not for parts that failed in the field. They were for manufacturing errors.

The Headline Number

The Wall Street Journal analyzed federal recall data in 2025 and reported that Forest River, a Berkshire Hathaway subsidiary that sells over one hundred thousand RVs per year on more than six billion dollars in revenue, issued more recalls in the decade between 2015 and 2024 than any automaker or RV company in America. Ford, which sells millions of vehicles per year, issued four hundred and fifty eight recalls in that window. Chrysler issued three hundred and eighty six. Forest River issued five hundred and five.

What makes the Forest River number even worse is the cause. Roughly half of those recalls were not part failures discovered in real world use. They were manufacturing errors. The WSJ documented examples that read like satire. Workers puncturing microwaves with wrong length screws. Misaligned furnace flues found a month after the inspector quit. A 2023 recall of fifty towable campers because a factory shortage of the correct fuses led workers to install the wrong fuses in power distribution centers, creating a fire risk. These are not edge cases. These are operating norms.

Forest River By The Numbers

The June 2024 wiring recall alone covered forty one thousand three hundred and fifty three Cedar Creek and Puma fifth wheels across twenty model years. The defect was missing overcurrent protection. The risk was fire. A Montana owner named Jay Nelson had already experienced exactly that risk in his 2019 Puma. Smoke on a family trip. He sued Forest River in Montana federal court. The case was allowed to proceed in March 2023 as a proposed class action. A separate class action filed in California in August 2020 alleged that Forest River trailers use Lippert axles made with cheap steel and poor welding. The plaintiff's axle broke off the frame, compromising the structure of the trailer. Forest River has accumulated more than two hundred and forty BBB complaints in a recent three year period.

Winnebago and the Grand Design Frame Flex Saga

Winnebago Industries owns Grand Design RV. Winnebago disclosed in its own SEC 10-K filings that warranty claims rose two hundred and ninety percent between fiscal year 2017 and fiscal year 2024. The company explained the growth as the result of larger production volume and a higher value product mix. The complainants tell a different story. In October 2024, the National Highway Traffic Safety Administration opened investigation PE24029 into fifty five thousand eight hundred and eighty seven model year 2017 to 2023 Grand Design Momentum and Solitude fifth wheels. The complaint pattern was alarming. Twenty three complaints reviewed. Twenty two of them described cargo doors or entry doors opening while the unit was being towed at highway speed. One injury.

The cause, according to a class action filed by Weitz and Luxenberg in 2025, is excessive frame flex. The frames cannot tolerate the weight and stress they were designed to carry. Walls separate from floors. Welds crack. Doors fail to seal. Slide outs creep open. Owners reported being offered confidential buybacks tied to non disclosure agreements. The class action's lead attorney James Bilsborrow described it bluntly: they did not issue a recall, they initiated a cover up, they prioritized profit. Winnebago CEO Michael Happe had publicly described the concerns as misinformation affecting less than one percent of units. NHTSA evidently disagreed.

Thor: The Quiet Empire

Thor Industries is the largest RV company in the world, and most consumers have never heard the name. Thor owns Thor Motor Coach, Jayco, Keystone, Heartland, Dutchmen, and Tiffin. Almost every name you can recall in the recreational vehicle category sits under the Thor umbrella. As I described in part two, defense counsel Soroush Moghaddassi confirmed that he was handling fifteen active warranty cases at once, all post pandemic, all on the McAuley template. Each one of those cases is a Thor brand product that failed badly enough for the buyer to sue.

The individual stories from Thor brands are revealing. A combat veteran couple documented their 2024 Keystone Montana purchase for eighty thousand dollars and a subsequent one hundred and twenty plus item defect repair list including three slides, the entire sidewall, the RV doors, and the roof membrane. They reported finding used appliances and debris in the unit they had bought as new. Keystone offered a sixty nine thousand dollar payoff on an eighty thousand dollar RV. Another couple bought a 2024 Thor Motor Coach Palazzo for two hundred and thirty five thousand dollars from a General RV dealer. The list of defects from delivery included the rear AC failing, a vent flying off the dash on the highway, a roof bolt falling out, batteries that would not hold charge, and the dealer's failure to winterize the unit, which led to a burst freshwater tank. The unit went into the shop the day after Christmas and was still there months later.

The Elkhart Factor

The Indianapolis Star published a fifteen thousand word four part investigative series in October 2020 that explained why the quality is what the quality is. Four of every five RVs sold in the United States are built within a short drive of Elkhart, Indiana. The labor system pays workers per unit completed. Weekly quota bonuses reward speed. Quality control is structurally undermined by an incentive system that rewards getting units out the door. The same investigation documented that during the pandemic, Indiana OSHA inspected only forty four of more than six thousand COVID complaints from the state. Nearly seven hundred people died in Elkhart County. The factories did not slow down.

A nationwide dealer conference call captured by trade press described how the people who actually sell the product characterize what they receive from the factories. The words pathetic and horrendous both appeared. Parts waits of weeks or months were normalized. The dealers were not complaining about cosmetic issues. They were complaining about products arriving from the factory in conditions that should never have left quality control.

What The Industry Says, What The Data Shows

The RV Industry Association continues to publish upbeat statistics on shipment volumes and consumer enthusiasm. The same association does not publish recall data alongside production data. It does not publish warranty claim trends. It does not publish defect rates by manufacturer. The reason is simple. The numbers would be devastating. The industry knows what it is shipping. The data exists in NHTSA databases, in SEC filings, in court dockets, in BBB complaint logs. What has been missing is the published synthesis that holds the industry accountable. That is what this series is.

What This Means For You

If you already own an RV from one of these brands, it may already be defective in ways you have not yet discovered. The recall database at nhtsa.gov is searchable by VIN. Check yours today. If you are considering buying new, the lemon law attorneys and consumer advocates who have watched this industry for years are almost unanimous: do not buy new from the major brands without an independent inspection and a fight over the contract. If you are already stuck with a defective unit, the Defense Kit includes the attorney directory and the documentation playbook.

Next Week

Part five of this series is the Camping World indictment. The Oregon Attorney General settlement. The Charleston lawsuit cluster. The NDA tactics. The largest RV dealer in America is on trial in this byline next week.