The calls come at 10pm on a Saturday. They do not have to come to you.
FixMyRV gives every renter in your fleet a direct line to RV troubleshooting by text. The operator who built it put it on his own fleet and cut his own renter support calls by 66% in the first months.
Fleet pricing starts at $200 a month, tiered by fleet size.
What used to reach you
The first three used to be a phone call. The fourth is the one you actually needed to know about, and it arrives with the whole thread attached so you are not starting from nothing.
No orientation survives contact with a renter
Slide outs, water heater modes, shore power hookups, propane systems, dump valves, awning operation. None of it is intuitive to someone who has never owned an RV. When a renter cannot work something out, or something genuinely breaks, they call you. At 10pm. On a Saturday. During your busiest rental weekend.
FixMyRV answers those texts before they become your phone call. It is built on one of the country's largest RV repair libraries and vetted by experienced RV technicians, and it walks renters through setup, operation, and troubleshooting step by step. Renter error gets resolved in the thread. Real mechanical issues get escalated to you with a documented conversation, so you know what is happening before you respond.
What your renters get
- A direct line to RV troubleshooting by text, any hour
- Step by step setup and operation help for every major system
- Answers to the "how do I" questions that would otherwise be a phone call to you
- Escalation to an experienced technician when it is a real repair
What you get
- Documented renter conversations showing exactly what came up on each trip
- Fewer after hours calls
- Better reviews from renters who got help when they needed it
- Fleet pricing that scales with the number of units you run
Built by a rental operator
FixMyRV was built by an RV rental fleet owner. Ten years in the rental industry, an early employee at RVshare, and a fleet of his own that generated the same support calls every weekend. He built this because he was the one answering them. Putting it on his own fleet cut his renter support calls by 66% in the first months. It was designed for the rental use case from the start, not a consumer product with a fleet label on it.
Pricing
Fleet pricing starts at $200 a month and is tiered by fleet size, from single operators up to multi location fleets of 500 units and more.
What scales is the number of units under coverage and the number of renters who get a line to support. What does not change is that every renter on every unit gets the same access, and every conversation lands in your record.
Over 2,700 RV issues solved · 94% satisfaction rate
Satisfaction data collected from renters by RV rental operators using FixMyRV.ai.
Talk to the founder directly. Real answers, usually same day.
Questions? Email MikeTalk to us about your fleet.
Tell us how many units you run and what your support load looks like. We will tell you straight whether this helps.
Talk to the founder directly. Real answers, usually same day.
Questions? Email MikeStuck on a problem with your own rig? Text us, the diagnosis is free.