Question 1

What is FixMyRV?

Accepted Answer

Text based RV troubleshooting backed by experienced RV technicians. You describe the problem by text and get step by step help reaching a fix, drawn from more than 50,000 pages of manufacturer documentation and vetted by real techs.

Question 2

How does it work?

Accepted Answer

Pay for your plan, and we text you first. You get a text from FixMyRV within minutes along with a login for your account. Reply with what is going wrong and the troubleshooting starts immediately.

Question 3

What does it cost?

Accepted Answer

One issue is $49, which covers 48 hours of unlimited texting. No subscription. If you want year round coverage for your own RV, the annual plan is $99 per year and auto renews. Rental hosts and fleets have their own plans, shown on our pricing section.

Question 4

Is this just ChatGPT?

Accepted Answer

No. Every answer comes from a system built and vetted by experienced RV technicians, drawing on more than 50,000 pages of manufacturer documentation. A general chatbot guesses. FixMyRV is built to reach a fix, and it is far more accurate on model specific issues and parts.

Question 5

Is a real person reading my texts?

Accepted Answer

The system handles your troubleshooting instantly, and everything it tells you was vetted by experienced RV technicians before you ever asked. In the rare case your issue falls outside that vetted scope, we tell you right away, a real technician is alerted, and they follow up personally. There can be a short delay in those rare cases.

Question 6

What kinds of problems can you handle?

Accepted Answer

The systems that ruin trips. Air conditioning, refrigerators, water heaters, slides, jacks, batteries, converters, pumps, leveling systems, and more. If it is in your RV, we have almost certainly seen it.

Question 7

How fast will I hear back?

Accepted Answer

We text you within a few minutes of checkout. From there you can go back and forth any time your access is active.

Question 8

What if my problem needs hands on a wrench?

Accepted Answer

Some do. If yours is one of them, we pinpoint the failure first, so when you call a tech you know exactly what to say. That alone can save you from being overcharged or misdiagnosed.

Question 9

I rent my RV out. Can my renters use this?

Accepted Answer

Yes. Our rental host plans give every renter a direct line to expert help by text, which means fewer panicked calls to you. See the Rental Hosts option on our pricing section or visit the page for hosts.

Frequently Asked Questions